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Frequently Asked Questions

Our performance management process is based on continuous dialogue and feedback and the shared responsibility between managers and staff for planning, delivery and evaluation of work results. Every manager and staff member should know how his/her work-plan links to the section/unit plan and the objectives of their department, office or mission.

We create work plans and appraisals each year through the ePerformance tool in Inspira. The annual cycle begins on 1 April and has the following phases, presented in the visual: work-planning, monitoring and adjusting of work-plans, mid-point review, further monitoring and adjusting and an end-of-cycle appraisal.

On these pages you will find guidance for all performance management stakeholders - staff, First Reporting Officers, Second Reporting Officers, Heads of Department and HR Practitioners on overall performance management and on ePerformance requirements. 


Changes to your ePerformance documents!

As of 1 April 2018, staff will be able to start workplans for the 2018-2019 cycle. You will see some important changes in your documents that you should be aware of.  
View the changes here.


Performance Management Fundamentals
Check out this new 2-minute video on the
UN’s performance management cycle.





If you would like more information on performance management, didn't find what you were looking for, or want to send us feedback, email us at - we look forward to hearing from you.



Important documents: