Preparedness and caring is everyone’s business, and your awareness of up-to-date information and readiness to act is essential. Here you will find activities to prepare the United Nations family for emergencies, such as learning events, communities of practice, emergency preparedness and planning resources, and links to important emergency preparedness and planning resources within the UN and externally.
Emergency Preparedness and Support Team (EPST) training
Training and information sessions hosted are described below. All events are advertised on iSeek. Interested staff who meet the criteria for the training offered are invited to write to firstname.lastname@example.org.
Soft Skills in Crises Management for Responders
This one-day programme is mandatory for members of the Crisis Operation Group (COG), Security Management Teams (SMT), Security personnel (DSS), and Human Resources practitioners as well as Administrators, Managers and Supervisors who are required to interact directly with persons (staff and family members) facing distress and critical incidents.
The learning includes:
Family Focal Point and Call Centre Volunteer Training
The Emergency Preparedness and Support Team (EPST) is mandated to enhance preparedness mechanisms for responding to mass casualty incidents in a consistent manner. EPST has a comprehensive training program to empower staff to assist in an emergency in the roles of family focal point (FFP) and call centre volunteers (CCV).
The training module is 3.5 days and is conducted jointly by a HR specialist and a mental health professional. Learning includes the roles, responsibilities, and the practical operational issues relating to family focal points and call center volunteers, what happens in mass casualties, management of call centers, activation, and logistics. Participants will develop inter-personal skills required to be successful in their volunteer roles. The methodologies used include presentation, discussion, videos, exercises, role play and simulation. Selected participants must complete the entire programme to be considered part of a cadre of “specially trained volunteers” ready for activation when there is a crisis situation.
Trained FFPs/CCVs are added to the global database maintained by EPST/OHRM. Local heads of HR offices are required to establish and manage the volunteer programme and will be responsible for activating FFPs and CCVs when their services are required.
Networks and communities
Communities have formed on Unite Connections, the United Nations corporate social media platform, for access to and sharing of information among staff members with common needs and for those who help the Organization respond to those needs. Access to Unite Connections is limited to those who have signed up and have joined the communities. Participation in the ‘dedicated’ communities is granted based on the invitation of EPST.
United Nations Emergency Preparedness and Support Community
Survivors and Families Support Network