Multi-rater feedback programmes, sometimes known as “360-degree feedback programmes,” are development tools that provide staff with confidential and anonymous feedback about their behaviors from colleagues who work around them. These programmes can be useful for all levels of staff who want to gain insight and grow through understanding how others perceive them.
How is multi-rater feedback used in the UN today?
Currently in the Organization, Multi-rater feedback is used for developmental purposes, rather than as a tool to inform performance evaluations. Going forward and in line with the Secretary-General’s reform agenda, efforts are underway to further strengthen a culture of accountability in the Secretariat especially in terms of how staff and managers conduct their day-to-day activities. This will require staff at all levels, including senior leaders, not only to be aware of the existing accountability framework and mechanisms but also to understand their personal accountabilities, responsibilities and authorities. The use of multi-rater feedback to inform performance evaluations would be one such mechanism.
What are the benefits of multi-rater feedback?
These programmes can:
Examples of multi-rater feedback programmes in the Secretariat