Our principles

  • All staff members seeking help are treated equally – no matter the job level or position or the reasons that may affect their health.
  • Anxiety or worry about seeking help is lessened by a confidential and supportive approach, and any actions taken are only those you agree to.
  • The responsibility to do your best for the Organization includes seeking assistance when something is interfering with your ability to function as well as you normally do.


How to seek counselling

  • The SCO offers short-term individual and group confidential counselling sessions provided by highly qualified mental health professionals, and the SCO has a plan to provide psychological ‘first aid’ to staff and families requiring immediate psychological or emotional support.
  • You do not need to explain your problem to make an appointment—just ask for an appointment with a counsellor.
  • There are professional counsellors with backgrounds in clinical psychology or psychiatry in many of the duty stations.
  • Your confidentiality is strictly protected.
  • The UN Secretariat’s Staff Counsellor’s Office is located in New York in the Secretariat building on the 5th Floor directly next to the elevator (room 505).
  • Email scolearn@un.org or call +1 212 963 7044.
  • Check the iSeek information at your duty station, or inquire with the Medical Service, for the office location and details on contacting the Staff Counsellor serving your duty station.
  • To get information on locating services by a Staff Counsellor in global duty stations, email scolearn@un.org or call +1 212 963 7044.

Medical Disclaimer