What is job-shadowing?
Job-shadowing allows a staff member (the “visiting staff member”) interested in a particular job to learn about the characteristics of the job as well as about related competencies, skills and behaviours by observing another staff (the “receiving staff member”) who actually does the job. This might include accompanying the receiving staff member to meetings or other events related to the job functions. It does not include the visiting staff member carrying out actual tasks or assignments. Please note that this is an informal learning option for staff to avail of as they wish based on the information and guidance below, not a centrally managed programme.
Job shadowing allows the "visiting" staff member to gain knowledge and understating about the responsibilities and tasks in a particular job, while cross-training allows the employee to be trained and preform specific functions related to a particular job.
BENEFITS OF PARTICIPATING IN JOB-SHADOWING: | |
|
|
Visiting staff members |
|
|
|
Receiving staff members |
|
|
|
Participating sections |
|
|
GUIDELINES: | ||
|
||
Eligibility | Staff eligible for participation in learning activities as per existing policy | |
|
||
Duration | The duration of job-shadowing is to be agreed between visiting/receiving staff members and participating sections. It may be done on a full time, continuous basis or during dedicated working hours. Planned leave of the participating staff members should be taken into consideration when planning the schedule | |
|
||
Scope | Job-shadowing is possible:
|
|
|
||
Learning objectives | Learning objectives should be agreed upon between the visiting staff member and their supervisor, prior to commencement of the activity | |
|
||
Agreement of confidentiality | During job-shadowing, visiting staff members will be exposed to and be able to access information that may be confidential and/or legally privileged. Participating staff members are expected to respect the level of confidentiality | |
|
||
Prerequisites |
|
|
|
||
Confirmation of understanding | The arrangement can be confirmed by an email including all of the staff concerned (visiting and receiving staff members and their respective supervisors) | |
|