Competency-based Interviews (CBI) Training
Competency-based interviewing (CBI) is a style of interviewing in which a job candidate’s competence is assessed through eliciting information about past experiences and the behaviour and skills used. It is the standard style of interviewing at the United Nations Secretariat.
There are online learning programmes available for interviewees and for staff who will serve on interview panels as part of a selection process. It is mandatory for all panel members to complete CBI training before they participate on a panel.
UN Competency-Based Interviews (CBI) Training for Panel Members
It gives staff members a comprehensive introduction to competency-based interviewing requirements for panel members.
This self-paced online course came about through a partnership between the United Nations System Staff College (UNSSC) and the Office of Human Resources in the Department of Management Strategy, Policy and Compliance (DMSPC).
Staff can sign up online and complete it at their own pace. Participants will:
- Gain an in-depth understanding of competency-based interviews
- Learn about their roles as panel members
- Access interview questions and useful templates
The course can be completed in 4-5 hours, or staff can complete it more slowly, over a maximum of two months. It includes a certificate of completion, which is a requirement for staff to serve on interview panels. Please note that CBI is also a mandatory module in the new e-Management Certificate.
Why move to an online version?
- The new format will enable staff to take CBI training at any time and from anywhere.
- It will end wait-times staff have experienced because many duty stations cannot provide in-person training at short notice.
- Moving to online training also helps address COVID-19 disruptions.
- UN Secretariat staff with fixed-term, continuing or permanent contracts
- Scheduled or expected to participate as an interview panel member
- Registration for the course can be accessed online.
Certificate of Completion
- The online course will generate a certificate upon successful completion. Staff shall save and use this certificate to prove that they are CBI-trained.
- Completion status will also be reflected in Inspira but there will be a time-lag of 1-3 months. Once reflected, staff can go to Inspira-My Learning to "print" the CBI certificate.
Questions and Help
- For technical and content-related questions, contact email@example.com.
- For eligibility and HR-related questions, contact your Executive Office or HR section.
- For more information, email firstname.lastname@example.org.
There is no fee for eligible Secretariat staff.
If you have comments or questions about the content of the programme write to email@example.com.
In terms of questions or concerns about interview practices, staff should seek guidance from their Executive/Administrative office.
- Secretariat staff with fixed-term, continuing or permanent contracts who will serve on an interview panel are required to take this programme.
- Other staff with fixed-term, continuing or permanent appointments who are interested in this subject and may serve on a panel at some point in the future may also do the programme.
- Staff members with temporary contracts, along with interns, consultants and contractors are not eligible for this programme.
No interview note-takers, ex-officio members and administrative support staff who may be present during an interview do not need to complete CBI for panel members.
Do you have an interview coming up? Or are you applying to jobs and hope you’ll have an interview soon? Explore the resources below to prepare yourself for the competency-based interviewing style used in the UN system.
Competency-Based Interviewing for Applicants (LMS-1118):
All staff are eligible to take this self-paced online learning programme in Inspira. You can hear testimonials from UN staff members, learn about the UN competencies and their indicators, read sample interview questions, master the C-A-R technique and action verbs in answering interview questions and watch short videos of a simulated interview. Additional resources and a reading list are presented at the end of the programme.