Reference Materials

You can find fact sheets, quick-guides, manuals, toolkits, videos and other reference materials posted under the topics below. Click any of the topics to see a list of materials in chronological order and find what’s of most interest to you. You can set the filter to identify a specific type of material for one or more topics.

Accountability

Administration of Justice

Quick Guide
Tuesday, December 31, 2013
Performance quick guide

Ethics

Handbook
Monday, December 9, 2013
e- PERFORMANCE HANDBOOK

Oath

Quick Guide
Tuesday, December 31, 2013
Performance quick guide
Learning

Spanish

Document
Friday, May 29, 2015
Biographies of Spanish teachers for the current semester (In English)

Russian

Guide
Thursday, August 14, 2014
Russian teachers' bio

Language learning

Guide
Thursday, August 14, 2014
Chinese teachers' bios
Guide
Sunday, March 30, 2014
Guidelines for the organization of language courses in the UN Global Secretariat
Document
Tuesday, March 1, 2016

Chinese

Guide
Monday, May 19, 2014
UN Chinese Summer Study Programme at Nanjing University

Learning policy

Arabic

English

External learning

French

Competency

IT learning / e-Learning

Quick Guide
Wednesday, June 29, 2016
Health / Medical

Emergency preparedness and support

Guide
Monday, June 24, 2013
Leadership in Emergencies Toolkit
Guide
Sunday, June 29, 2014
Emergency Preparedness: A Guide for UN Personnel in New York
Form
Monday, December 1, 2014
Guide
Sunday, August 24, 2014
Ebola FAQs for UN Personnel
Guide
Sunday, August 24, 2014
FFP-CCV Training Programme Description
Form
Sunday, August 17, 2014
FFP_CCV_Application Form
Guide
Tuesday, June 24, 2014
Putting your house in order
Guide
Monday, November 24, 2014
Document
Wednesday, February 24, 2016

Medical emergency preparedness

Form
Sunday, August 24, 2014
Clinical Assessment Form for UN Personnel EXITING FROM Ebola-Affected Countries
Form
Sunday, August 24, 2014
Clinical Assessment Form for UN Personnel Travelling INTO Ebola-Affected Countries
Guide
Sunday, August 24, 2014
Ebola Travel Advisory (English) MSD 2014-08-25
Form
Sunday, August 24, 2014
MSD Ebola Form_INTO_2014-08-25_Final_Fr
Factsheet
Wednesday, August 27, 2014
Fièvre hémorragique à virus Ebola- Fiche technique
Factsheet
Wednesday, August 27, 2014
Ebola - Fact Sheet
Guide
Friday, October 3, 2014
Guide
Friday, October 3, 2014
Document
Thursday, October 30, 2014
Document
Thursday, October 30, 2014

Medical Service

Manual
Thursday, August 28, 2014
Document
Friday, November 20, 2015
Document
Thursday, November 3, 2016
List
Monday, January 5, 2015
Document
Friday, November 28, 2014
Document
Friday, February 26, 2016

Clinical and preventive services

Staff Counsellor / Counselling

Document
Monday, November 24, 2014

Medical practitioner

Document
Monday, April 25, 2016
Performing For Results

Performing for Results

Guide
Thursday, April 14, 2011
Addressing and Resolving Underperformance
Document
Friday, November 7, 2014
Document
Friday, November 7, 2014
Document
Friday, November 7, 2014
Document
Friday, November 7, 2014
Form
Tuesday, May 26, 2015
Document
Friday, March 18, 2016
Examinations & Tests

Language Proficiency Examinations

Audio
Tuesday, May 27, 2014
Russian Listening Comprehension (AUDIO - MP3)
Audio
Tuesday, May 27, 2014
French Listening Comprehension (AUDIO - MP3)
Audio
Tuesday, May 27, 2014
English Listening Comprehension (AUDIO - MP3)
Audio
Tuesday, May 27, 2014
Chinese Listening Comprehension (AUDIO - MP3)
Audio
Tuesday, May 27, 2014
Arabic Listening Comprehension (AUDIO - MP3)
Audio
Tuesday, May 27, 2014
Arabic Listening Comprehension (AUDIO - MP3)
Audio
Thursday, March 6, 2014
Audio (MP3) of Exam Day Instructions (Spanish)
Audio
Sunday, March 9, 2014
Audio (MP3) of Exam Day Instructions (Russian)
Audio
Thursday, March 6, 2014
Audio (MP3) of Exam Day Instructions (French)
Audio
Thursday, March 6, 2014
Audio (MP3) of Exam Day Instructions (English)
Audio
Thursday, March 6, 2014
Audio (MP3) of Exam Day Instructions (Chinese)
Audio
Thursday, April 3, 2014
Audio (MP3) of Exam Day Instructions (Arabic)
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015

Language Competitive Examinations

Global General Service Test

Document
Thursday, June 16, 2016
Appointment types

Continuing appointment

Quick Guide
Tuesday, September 17, 2013
Continuing Appointments after-12-Sept-deadline-process FR
Quick Guide
Tuesday, September 17, 2013
Continuing Appointments after-12-Sept-deadline-process
Quick Guide
Tuesday, July 23, 2013
Continuing Appointments Step-by-step-Guide French
Quick Guide
Tuesday, July 23, 2013
Continuing Appointments Step-by-step-Guide
Conditions of Service

Pay

Manual
Monday, December 31, 2012
Manual for the conduct of surveys of the best prevailing conditions of employment at duty stations other than Headquarters and similar duty stations – methodology II (2013)

Benefits/ entitlements

Factsheet
Wednesday, November 4, 2015
Factsheet
Tuesday, June 10, 2014
Factsheet
Factsheet
Tuesday, June 10, 2014
Factsheet
Thursday, July 10, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Wednesday, November 4, 2015
Factsheet
Tuesday, June 10, 2014
Factsheet
Wednesday, November 4, 2015
Factsheet
Tuesday, June 10, 2014
Factsheet
Wednesday, November 4, 2015
Factsheet
Tuesday, June 10, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Friday, June 13, 2014
Factsheet
Wednesday, November 4, 2015
Factsheet
Friday, June 13, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Thursday, June 19, 2014
Factsheet
Wednesday, November 4, 2015
Factsheet
Thursday, June 19, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Tuesday, June 10, 2014
Factsheet
Wednesday, December 2, 2015
Revised "What" and "How" sections
Factsheet
Wednesday, November 4, 2015
Factsheet
Thursday, July 10, 2014
Factsheet
Monday, November 16, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Factsheet
Monday, December 7, 2015
Inspira

Inspira

Quick Guide
Monday, June 9, 2014
Staff guide to printing inspira certificate
Quick Guide
Tuesday, June 3, 2014
Staff Guide- search and register for a course

Health / Medical

Guide
Monday, May 26, 2014
Guide to Configuring your Workstation
Policy
Monday, May 26, 2014
How To Prevent Back Pain

Inspira

Guide
Thursday, May 22, 2014
Staff Guide- dropping a course
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015
Guide
Tuesday, April 21, 2015
Form
Monday, July 6, 2015
An offline performance evaluation form.
Document
Monday, August 10, 2015
Document
Tuesday, May 17, 2016
Document
Monday, August 10, 2015
Factsheet
Friday, November 6, 2015
Document
Wednesday, December 30, 2015
Quick Guide
Thursday, February 25, 2016
Quick Guide
Thursday, February 25, 2016
Document
Quick Guide
Monday, June 27, 2016
Document
Wednesday, June 29, 2016
Placement test dates 06.29.16
Document
Thursday, June 30, 2016
Document
Thursday, June 30, 2016
Russian updated brochure
Document
Thursday, October 13, 2016
Document
UN Glossary on Sexual Exploitation and Abuse
HR

OHRM

Manual
Sunday, October 7, 2012
The Applicant's Manual on the Staff Selection System
Guide
Monday, November 25, 2013
At-a-Glance Rosters for Applicants
Guide
Monday, February 18, 2013
At-a-Glance for Applicants - The Application Process.English