Frequently Asked Questions

How do I know if I have been placed on the roster?

Following the endorsement of a central review body, candidates who are placed on a roster are informed in an e-mail of such placement after the selection decision has been made(for position specific job openings), or following the endorsement of the central review body (for generic job openings).
Candidates can see the rosters they are on in inspira. Candidates can view their roster membership on the inspira landing page, under “My Career Tools”.

I have two inspira accounts, one is from when I was an external candidate which includes my rostered details and the second is the account I opened as an internal candidate with my index number. Which account should I use to apply for job openings?

For now, staff members are advised to apply with the account which is associated with the roster. If you apply with an external account, please ensure your index number and active staff status is included in your application. This will inform the hiring manager that you are a current staff member. If you want to confirm that your application has been submitted properly, please click on the “Contact us” link on the upper right side of the inspira screen, explain your situation, and request confirmation that your application has been submitted.

I am applying for a job opening. The deadline states the application is due on a particular date. As we are a worldwide Organization, which time zone determines the date and time of the deadline?

Inspira uses GMT-5 which is five hours behind the Greenwich Mean Time. Job openings are taken offline at midnight (GMT-5) on the specified closing date.
You are encouraged to apply well before the deadline. Staff should be mindful that hiring offices and departments may start reviewing the applications during the posting period.

Will I be able to use the multi-rater functionality to receive feedback from my peers and supervisees in e-Performance?

Not for the time being. The multi-rater processes are currently being evaluated based on pilot experiences, and industry best practices. The Organization is examining how to best implement this process globally. Stay tuned for more information on this. However, those who started multi-rater processes will be able to complete them.

My office was part of the e-Performance pilot that began on 1 April 2010. What changes can I expect on 1 April 2012?

Based on pilot user feedback and experiences, the functionality of the new tool has been significantly streamlined and improved. It is now more user-friendly and follows the same basic workflow as e-PAS (establishing a work-plan, mid-point review, and end-of-cycle evaluation).

Who should I contact if I need help with e-Performance?

The following three-point support network has been established in order to ensure that users will be able to obtain all the help they need.
• Focal Points: A comprehensive focal point network has been established at all duty stations and offices. Contact your local administrative/human resources/executive office for colleagues who have been trained locally.
• Help desk: A dedicated 24-hour help desk located inBangkok,Thailandis available for all system or technical related issues. They can be reached by clicking on the ‘Contact Us’ link located on every Inspira page.