Who should I contact if I need help with e-Performance?

The following three-point support network has been established in order to ensure that users will be able to obtain all the help they need.
• Focal Points: A comprehensive focal point network has been established at all duty stations and offices. Contact your local administrative/human resources/executive office for colleagues who have been trained locally.
• Help desk: A dedicated 24-hour help desk located inBangkok,Thailandis available for all system or technical related issues. They can be reached by clicking on the ‘Contact Us’ link located on every Inspira page.
• The Performance Management and Development team: The team in NY is available for focal point support, training materials, guidance on policy and substantive matters. They can be reached via e-mail at performancemanagement@un.org