This workshop is a one day opportunity to explore real cases and leave with action steps to deal with relevant issues. Staff members are encouraged to bring their own cases and challenges for analysis and coaching (LMS-1310).
Recognizing the phases of the negotiation process; Re-framing a conflict by identifying areas of agreement and common ground; Managing differences related to culture, gender and power; Leveraging emotional intelligence in conflict situations (LMS-1080).
This course is targeted to staff members who prepare and deliver training programmes. The workshop is designed to prepare staff members to analyse the specific training needs of a target audience and develop a training (LMS-1078).
Participants will learn how to integrate global diversity effectively in team and organizational efforts (LMS-1101).
This self-paced course contains a series of videos and materials to help UN managers better deal with a range of difficult conversations and chairing meetings (LMS-1913).
This self-paced course reviews and gathers key learning points for what it takes to chair an effective meeting. The materials consists of an improvisation video and a meeting checklist (LMS-1917).
This video will cover the purpose, principles, ground rules and best practices for using social media to inform and engage audiences on UN issues, as well as practical, hands-on tips for social media platforms such as Facebook and Twitter (LMS-1897).
This course, developed by the Field Personnel Division in the Department of Field Support, provides all Human Resources practitioners with a foundational understanding of how to handle disputes and complaints in a field context (LMS-1819).
The course provides foundational training in the skills to resolve workplace disagreements and conflicts using collaborative negotiation skills (LMS-1692).
During this webinar (2 sessions – 2 hour each) participants will learn how to develop sensitivity and fairness across differences, and find unbiased ways to better communicate and collaborate with diverse teams (LMS-1688).
