There are numerous training materials and guides available to help staff and managers navigate the system and can be accessed on the Umoja website (https://www.unumoja.net/display/public/Umoja+Employee+Self-Service+Tutor...). Specialized training is provided to transactional users (HR, travel, finance, procurement, etc.)
If you need help and support, please contact the Employee Self-Service (ESS) or Manager Self-Service (MSS) focal point (HR Office) in your duty station. You may also visit the Umoja Resource Center to search the Umoja User Manual and ask questions in the Forum. If encountering a serious technical issue, work with you Umoja LPE or focal point to open a service ticket via the iNeed Self Service by emailing esc@un.org or contact your local help desk.