When you manage the work of others, you need to have the skills and tools to bring out the best in your staff members — individually and in teams — and to achieve results. Here you will find practical help, knowledge, and skills for managing programmes, resources, and people in the diverse and varied UN work environment — a combination of just-in-time self-study resources, e-learning, and facilitated workshops with colleagues.
What is the Toolkit?
The toolkit is a series of pages on the HR Portal that are designed to be “just-in-time” self-study resources for UN managers. The pages include things you need to know, links to learning programmes, other UN web pages and in some cases, links to free external resources.
Find resources by selecting topics from the menu below. Or you can use the Manager’s Toolkit Index to locate topics.
Who should use it?
All supervisors and managers who are responsible for managing the work of others—across the Organization, all levels, all functions and roles.
When do I use the Toolkit?
Use the Toolkit when you are first appointed as a manager of others, when you take on a new role, when you are planning your development as a manager, and any day of your managerial career when you need just-in-time information and resources.
How do I use the Toolkit?
Click on any of the boxes in the menu below to find information on the various topics.
Or start with the Profile of an Effective Manager. Download the profile to your computer and use it to self-assess your experience and skills in relation to the UN’s expectations for managers. You can use it to create a personal development plan and determine which of the other Toolkit resources you need most.