Delivery Method:
Duration:
1.5 days
Audience:
Work groups, teams and individual staff members seeking to improve their ability to provide the highest quality service to their clients.
Objectives:
At the conclusion of the programme, participants will be able to: Identify excellent client service behaviour for their individual work groups; Identify the challenges in delivering excellent client service; Utilise the client service process developed for the UN.
Category:
Further:
This course is available upon request. Please contact your learning focal point for further information (LMS-1073).
Groups audience: